A Smarter Way to Understand and Run Care Services

Smart Care Intel brings together leadership insight, inspection intelligence, sector-wide data, and operational guidance into one powerful platform — helping providers reduce risk, strengthen governance, and make better decisions every day.

From Hours of Manual Research to Minutes of Insight

Whether reviewing a manager’s history, searching inspection reports, preparing for CQC, deploying staff training, or analysing sector data — Smart Care Intel replaces fragmented manual research with immediate, structured visibility across the care landscape.

Registered Manager Intelligence

Stop guessing. Know how a manager actually performed before you put them in charge of your service.

See the Leadership Impact Instantly

Smart Care Intel links Registered Managers to historic inspection outcomes dating back to 2016, showing exactly when they led a service and how ratings shifted under their leadership. No manual report digging. No fragmented timelines.

Interview With Evidence — Not Assumptions

In seconds, verify:

  • When they were actually in post
  • Whether they were present during inspection
  • If their tenure was long enough to influence the rating
  • Whether their track record matches their claims

Avoid Costly Leadership Mistakes

Hiring the wrong manager can destabilise a service, damage ratings, and trigger regulatory pressure. What once took hours of cross-checking inspection reports now takes minutes — giving you the clarity to hire with confidence.

Mental Capacity Assessment Tool

A guided, MCA-compliant workflow for consistent, defensible capacity assessments.

Structured & Legally Aligned

Complete assessments using a step-by-step process aligned to the Mental Capacity Act: supported decision-making, functional test, diagnostic test, causative nexus, and (where required) best-interests decision making — all in one place.

Clear Guidance at Every Step

Each stage includes practical prompts, examples, and common pitfalls, helping staff complete assessments confidently and consistently — without needing to reference external documents or training notes.

Immediate, Defensible Documentation

Once completed, Smart Care Intel generates a clean, professional PDF capturing the full decision-specific assessment — supporting audits, safeguarding, and regulatory compliance with clear, structured evidence.

Search the Entire CQC Landscape

Instantly identify services, trends, and risks across the sector with precision filtering.

Powerful Sector-Wide Search

Explore the full CQC dataset using advanced filters including ratings, location type, geography, ownership, inspection outcomes, and more. Move beyond basic lookups and surface exactly the services you want to analyse.

Spot Patterns Others Miss

Identify emerging risks, high-performing services, and regional trends in seconds. What once required extensive manual research can now be understood at a glance.

Turn Data Into Operational Insight

Whether benchmarking your service, reviewing competitors, or supporting strategic decisions, gain immediate visibility across the care landscape without spending hours assembling fragmented information.

Inspection & Quality Intelligence

Test your service before the CQC do.

AI-Powered Mock Inspections

Run realistic mock inspections supported by AI-backed marking, informed by analysis of over 100,000 CQC reports. Benchmark your responses against real inspection language and expectations.

Improvement Reports Based on Your Last Inspection

Generate targeted improvement guidance using your most recent inspection report. Identify gaps, strengthen weak areas, and understand exactly where your service may be vulnerable.

Build Confidence Before the Inspection

Managers become confident in answering the way inspectors expect. Internal systems grow stronger through structured self-review, helping leadership drive measurable improvements in quality and care.

Digital Training & Staff Competency

Be ready when inspectors ask how you know your staff are competent.

6,000+ Ready-Made Training Questions

Smart Care Intel includes a large bank of over 6,000 sector-specific quiz questions, organised by topic and immediately ready to use. No course building. No content creation. It’s all included at no cost.

Deploy Mass Training in Minutes

Set up and assign digital quizzes across your workforce in just a few clicks. What would normally take hours of coordination can be completed in minutes, making it easy to stay on top of mandatory knowledge and refresher training.

Prove Competence — Don’t Guess It

Replace assumptions with evidence. Digital training records help you identify knowledge gaps early, monitor understanding over time, and demonstrate ongoing staff competence with confidence during inspections.

Learn From 100,000+ CQC Reports

Search the sector. See what inspectors praise — and what they criticise.

Powerful Report Search Engine

Smart Care Intel contains over 100,000 CQC inspection reports, fully searchable by key phrase. Instantly find examples of specific themes, wording, concerns, or best practice across the sector.

Learn From Real Inspection Outcomes

See how similar services were described by inspectors — what led to strong ratings and what triggered criticism. Understand the language inspectors use and the evidence they expect to see.

Minutes Instead of Manual Research

Without Smart Care Intel, this would require downloading and manually reading hundreds of PDF inspection reports. Replace hours of fragmented research with immediate insight and sector-wide perspective.

Photographic Risk Awareness

Stop becoming blind to risks — review your environment with fresh eyes.

Analyse Rooms in Seconds

Simply take a photo of any room or area and let Smart Care Intel analyse the environment for potential safety concerns such as trip hazards, obstructions, poor layout, or risks that may otherwise go unnoticed.

Combat Sight Blindness

Teams naturally become familiar with their surroundings, making it harder to spot issues over time. Regular photographic reviews introduce an objective perspective, helping you continually reassess the safety of your service.

Support Safer Environments

Use insights as part of your ongoing risk awareness processes, encouraging proactive reviews rather than waiting for incidents or inspections. Final assessments should always be confirmed by your team in line with local policies.

Guided Support When You Need It

Don’t struggle with complex care questions — get structured guidance in minutes.

Ask Any Operational Care Question

Use the “I Have a Problem” tool to submit questions related to care practice, governance, or compliance. Responses are informed by CQC data, NHS guidance, and recognised sector best practice.

Structured Guidance — Not Guesswork

Instead of relying on memory or informal advice, receive practical guidance designed to support safe, compliant decision-making. No medical advice is given — the focus is operational clarity and regulatory alignment.

Guidance You Apply Locally

Responses provide structured, general guidance to support safer decision-making. The final approach must always be adapted by your team to fit the individual, the situation, and your local policies and procedures — Smart Care Intel does not provide “must-do” instructions.

Investment & Acquisition Intelligence

Spot risk, uncover opportunity, and understand the full picture before making high-stakes decisions.

Identify Services Showing Early Signs of Distress

Detect financial and operational warning signals quickly using integrated court data feeds. Recognise when a provider may be under pressure — often before the wider market becomes aware.

Connected Intelligence Across the Sector

Smart Care Intel links directors, corporate structures, court cases, financial indicators, CQC history, charges, and land registry data — giving you a joined-up view that would normally require hours of manual investigation.

Understand Complex Situations in Minutes

Replace fragmented research with immediate clarity. Whether assessing acquisition targets, monitoring competitors, or managing portfolio risk, gain the insight needed to act decisively.

Inspection Document Intelligence

Upload inspection reports and evaluate their structure, clarity, and completeness.

Launching Soon

Structured Report Analysis

Upload inspection documents to review how effectively findings are presented, helping leadership better understand the narrative, evidence, and overall construction of the report.

Promote Consistency and Transparency

Assess reports against recognised reporting principles, supporting clearer interpretation and more informed governance discussions.

Strengthen Oversight

Gain deeper visibility into how inspection outcomes are documented, helping boards and leadership teams engage with greater confidence and ask better-informed questions.

Connected Intelligence Across the Care Landscape

Smart Care Intel brings together regulatory, corporate, financial, and sector data into one unified view — helping leadership teams understand risk, ownership, performance, and emerging issues with far greater clarity.

Our platform continuously draws insight from multiple authoritative sources, including CQC data, Companies House and director records, HMRC indicators, court activity, land registry information, Charity Commission data, national care datasets, and monitored sector news.

Run your service with greater clarity, confidence, and control.

Join providers already using Smart Care Intel to strengthen governance, prepare for inspection, and make better leadership decisions.

Start Your Free Access

What Makes Smart CareIntel Stand Out?

Powerful features give you a strategic advantage in the care sector — from detailed historical tracking to monthly performance changes.


Click on images to enlarge

Problem Solving, Reimagined for Care Providers

Managing a care service comes with daily challenges — from staffing issues to regulatory concerns. That’s why we created the Assisted Procedure Writing Tool: a smart, time-saving solution built to support managers and frontline staff.

By analysing over 30,000 real CQC inspection reports, our system gives you clear, structured guidance to help you write your own procedures with confidence — tailored to your service and aligned with CQC expectations.

Whether you're preparing for an inspection or trying to fix something quickly, this tool gives you a clear, professional starting point — in seconds, not hours.

🎥 Watch the Demo
Quick overview of the Assisted Procedure Writing Tool
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Build Targeted Improvement Reports

After a CQC inspection, knowing where to improve is only half the battle. Our Improvement Report Builder helps you take the next step by turning inspection feedback into a structured, actionable plan.

Using the actual comments and ratings from your most recent CQC report, we highlight priority areas and guide you in setting meaningful improvement goals — all aligned with the latest Single Assessment Framework.

Whether you're rated ‘Good’ and aiming higher, or need to respond to a ‘Requires Improvement’ or ‘Inadequate’ outcome, our tool gives you a clear, professional starting point to plan your service improvements with confidence.

🎥 Watch the Demo
Quick overview of the Improvement Report Tool
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💡 Did you know?
  • • You can record your changes in the improvement plan allowing you to keep track
  • • The improvement plan is downloadable into a PDF document
  • • You can generate a procedure directly from any improvement suggestion section

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Run Realistic Mock Inspections

Preparing for a CQC visit? Our Mock Inspection Tool lets you simulate a full inspection using the same questions, quality statements, and evidence prompts used by real inspectors under the Single Assessment Framework.

You can carry out a full-service review, focus on a single domain, or test your readiness across all 34 quality statements. Each mock inspection helps you identify gaps, document evidence, and highlight where your team is performing well — or where more support is needed.

As well as helping you assess your service, the tool gets you into the right mindset for a real inspection — helping you practise answering CQC-style questions clearly, confidently, and with the right evidence in mind.

As well as helping you assess your service, the tool prepares you for real inspections by guiding you through CQC-style questions — with space to upload your own evidence for each one. When you're ready, the system can review your responses, highlight gaps, and offer suggestions to strengthen your answers.

🎥 Watch the Demo
Build a Mock Inspection for your Location
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💡 Did you know?
  • • Each Mock Inspection is created uniquely and not from a slected bank of questions
  • • If we have a CQC report available the Mock Inspection will focus on your weak areas

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Examine Phrases that Appear in Outstanding CQC Reports

We have extracted the top phrases that appear in each of the Quality Statements from Outstanding reports and arranged them for easy reading.

Choose a Quality Statement section and peruse the comments that have been made by the CQC.

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Manager Search

Where has this manager name appeared and how good a job did they do?

By entering any manager name you can see instantly any care home that the CQC states this person was a registered manager.
We show the ratings for the location and when the name appears and any other managers who were listed.

We also summarise if the person was an influence on the report. (1-6 1 being not at all)

🎥 Watch the Demo
Quick Overview of Manager Search
Manager Search
💡 Did you know?
  • • A manager at a home with an Outstanding may not be resposible for the CQC report
  • • Equally a manager may have just started at a location and immediately get an Inadequate.
  • • We have a Repsonsiblity system showing managers influence on a report

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Test Staff Knowledge with Targeted Quizzes

Our Staff Quiz Tool makes it easy to run quick, focused quizzes based on real CQC inspection themes — perfect for spot-checking staff understanding during handovers, training sessions, or team meetings.

Choose from dozens of topics mapped to the Single Assessment Framework, from safeguarding and medicines management to dignity and leadership. Each quiz helps you identify gaps in knowledge and provide targeted support where it’s needed most.

It's a fast, effective way to reinforce key standards, keep your team inspection-ready, and build a culture of continuous learning across your service.

🎥 Watch the Demo
Quick Overview of Quiz / Training System
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Manager Timeline

A visual method of viewing the dates that managers were present in any location.

By presenting the data in this manner it shows when managers were present compared to the visit and reporting dates of the CQC.
You can also identify if a location was operating without a manager at any time and for how long.

We have now added a manager influence section that indicates which managers are most likely the cause or benefit of an inspection.

CQC Changes By Month
💡 Did you know?
  • • A manager at a home with an Outstanding may not be resposible for the CQC report
  • • Equally a manager may have just started at a location and immediately get an Inadequate.
  • • We have a Repsonsiblity system showing managers influence on a report

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Compare Data

We have the ability to compare data from any month back to 2017 to any other month.

Create your own custom search criteria and comare it to any other search.

🎥 Watch the Demo
Using the Comparison System

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Land Registry

All of the available price paid data from the Land Registry is stored in our system.

We use the data to connect charges against companies so we decided to provide a searchable front end.

🎥 Watch the Demo
Land Registry Data

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Powerful CQC Analysis

Powerful CQC Analysis

Location Changes

Location Changes
💡 Did you know?
  • • We calculate the changes from one month to the next every month
  • • We can calculate changes on request between any two months (contact for this service)
  • • Changes reveal important trends relating to a locations performance

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Care Home Opening and Closing figures

We track and can calulate how many care home locations have opened, closed or have been reprovisioned by a new Provider

opened and closed

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Search through the CQC Inspection reports for phrases

We have loaded over 30,000 CQC Inspection reports and created the ability to search using key words and phrases.

The new CQC inspection method can also be searched for phrases. Identify what works and what doesnt.

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Filter by the New Quality Statements

Each new inspection has the 34 quality statements with ratings.

Choose which Quality Statement you are interested in and filter the locations based upon the scores you want to see.

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Explore Our Other Powerful and Varied Filters

Quickly narrow down data by service type, location, geography, and more.
These tools give you the control to explore the care sector with clarity and confidence.
We link our data to the UK Government Companies House data using Directors to further link locations and companies.

🎥 Watch the Demo
Using the Search CQC Dataset System
Location
Location
Geography
Geography
Changes By Month
Changes By Month
CQC Ratings
CQC Ratings
Companies House
Companies House
Search CQC Reports
Search CQC Reports
Search the charities commission
Search the charities commission
Save your own Searches
Save your own Searches
💡 Did you know we have...
  • • 5+ Million Rows of CQC Data.
  • • 5+ Million Rows of Sumarised Ratings
  • • 150,000 HMRC Care Company Accounts.
  • • 28+ Million HMRC Company Accounts.

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Results

Once a filter and search has been applied, you will see calculated results from the returning data along with the list of locations.

Ratings
Ratings
Ratings Per Region %
Ratings Per Region %
Results Per Sector
Results Per Sector
Manager Changes
Manager Changes
Last Inspection Dates
Last Inspection Dates
Map view (if available)
Map view (if available)
💡 Did you know?
  • • Your search filter can be saved for future use
  • • You can download the results to an Excel file
  • • The filters are based upon the most recent ONS data
  • • The charts are created automatically based upon your filter

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Discussion Forum

Get involved. The CQC encourages locations to interact with others to improve care.

Our community forum allows you to post questions and comments in any of the 34 quality statements.

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Filtered Locations

The results from your filters will appear in the list and can be clicked upon either using the magnifying glass or anywhere on the row.

CQC Changes By Month

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Viewing a Location

You will find we have a wealth of correlated data against any location including Companies House and Land Registry.

🎥 Watch the Demo
Viewing a Location
CQC Data
CQC Data
Key Data Points
Key Data Points
UK Location Ranking
UK Location Ranking
Local Ranking
Local Ranking
UK HMRC Data
UK HMRC Data
HMRC Accounts
HMRC Accounts
HMRC Charges
HMRC Charges
HMRC Directors
HMRC Directors
HMRC Filing History
HMRC Filing History
CQC Inspections
CQC Inspections
Land Registry
Land Registry
Related Locations
Related Locations

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Simple to get started

Find your way around with our simple main menu.

The simple main menu gives you easy to use choices. We are constantly improving the software and more menu items will be added including the Pre Defined reports section.

CQC Changes By Month

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Want to see the pricing

You can register for your free trial without having to pay anything.

Once registered you have 7 days free use of the system and we will try to match the package that suits your needs

Or you can go to the pricing page and choose your own package.

Go to the Pricing Page

Ready to go?

Ready to see it in action?

Go to the Registration page and get started.

Registration